.
Oompa Toys Home

Customer Service Rating by LivePerson
Go Back Home > Help > About Oompa Toys

About Oompa Toys
Milanie Cleere
> VISIT OUR BLOG


June 2004

The idea for Oompa Toys took hold in 2003. Early one morning I crept into my infant daughter's room and tripped on a plastic, battery-operated walker. Loud animal noises instantly blared from the seemingly innocuous toy. I had a bleeding toe and stifled some not too pleasant words. A cacophony of clucking chickens, moo-ing cows and quacking ducks would not be silenced despite my best efforts. I gladly (and somewhat vindictively), threw the walker in the trash. An electronic bovine moo'ed as I walked away.

I felt there was something unnatural about surrounding my daughter with so many disposable toys. I wondered if she dreamt of copyrighted characters or if her first words would be "Dora" or "Mickey". I wondered if she would ever learn to use her imagination. She did, after all, play with toys that with the push of a single button did and said everything for her. I donated most of the contents of her room to a local charity the next morning.

Finding replacement toys that were well designed and not covered with characters owned by publicly traded companies proved difficult. Most local stores stocked toys made of synthetic materials and finishes. Existing web sites had limited selections and poor customer service. After months of looking I began to feel the type of toys I wanted didn't exist. Finally, during a trip to Europe, I discovered a plethora of toys that were not only made of natural, beautiful materials, but objects I wouldn't mind having in my home for years. I knew other parents in the United States would appreciate these European toys and that I had to bring Oompa Toys to fruition.

My interactive agency background as a graphic designer, programmer and project manager for several Fortune 500 companies proved useful. A developer at heart, I feverishly created the first version of the Oompa Toys web site while pregnant with my second child. Inventory was warehoused in my garage. My brother and sisters generously donated evenings and weekends to help get the business up and running. Finally, with the help of my husband (co-founder of Mochila) I created the Oompa Toys brand as one of the leading online specialty toy retailers.

As a mother with relatives in a developing country, I believe toys should not only be natural and well-made, but created in humane and safe working conditions by adults and with absolutely no child-labor. I go to great lengths to ensure toys within the Oompa family do, indeed, come from safe environments. From extensive interviews with company representatives to annual onsite tours of manufacturing facilities, you can be assured that our toys come from companies who care about their employees.

Oompa Toys, founded in 2004, was a family held California corporation. In May of 2007 I moved both the company and my family to Madison, WI. Oompa Toys continues to carry a wonderful, ever expanding mix of wooden toys, baby toys, soft dolls, play food, ball tracks, play mats and other beautiful, high quality wooden toys. We offer fair and competitive prices and strive for 100% customer satisfaction.

Thanks for reading! If you have any questions, comments or suggestions, let us know! Feedback (both good and bad!) will help us serve you better.

Milanie Cleere
Chief Executive Officer
Oompa Enterprises, Inc.

I HAVE A COMMENT OR SUGGESTION

NO BATTERIES. NO BLINKING LIGHTS. NO CARTOON-THEMED TOYS. PERIOD.

We offer our constantly expanding collection of European wooden toys, baby toys, educational toys, lunch bags and modern children's furniture to urbane and discerning adults who want to expose the young children in their lives to non-character branded, quality toys that are designed to withstand generations of use. In addition to baby toys, we now offer a wonderful selection of baby gear, including stollers, high chairs, diaper bags and meal & bath time items. Recently we expanded our children's furniture collections to include modern cribs, tables, seating, beds & beddings and tons of playroom storage. We believe baby toys should be natural, safe, eco-friendly, non-violent and from manufacturers who provide safe and nurturing environments for their employees. We believe in fair, competitive pricing and strive for 100% customer satisfaction. [READ MORE]


Oompa Enterprises, Inc.
1311 W. Badger Road
Madison, WI 53713
888.825.4109
web: www.oompa.com
e-mail: click here





Gift Cards

Can't decide what to get that special child? Keep the options open and easy with The Oompa Toys Gift Card. Or E-mail a personalized electronic gift certificate for immediate delivery.

Click here to view them all!

Gift Wrap

We're proud of the wonderful job our team does when it comes to gift wrapping orders. You can trust that we'll do our best to make your gift look special.

Click here for details >

For Christmas Delivery

(Order must be placed by 12 p.m. CST on these dates)

December 17th (UPS Ground)
December 21st (UPS 3Day Select)
December 22nd (UPS 2Day Air)

For Hannukkah Delivery

(Order must be placed by 12 p.m. CST on these dates)

December 4th (UPS Ground)
December 8th (UPS 3Day Select)
December 9th (UPS 2Day Air)



WE HOPE THIS HELPS!

If not, please feel free to contact us. We're happy to be of service. You can reach us via our toll free number during our hours of 8:30am - 6pm CST Monday through Friday or any time via e-mail!

TELEPHONE:
888.825.4109 (within the continental US)
608.260.2620 (outside the continental US)

CLICK HERE TO E-MAIL US
We make every effort to respond within one business day or less!

MY ACCOUNT

my cart
my account
my wishlist
my gift reminder
log in

CUSTOMER SERVICE

shipping
contact us
company blog
recall watch
track my order
catalog request
loyalty rewards program

GIFT CENTER

wishlists
gift cards
gift card look-up
gift wrapping

LINKS
The Oompa Retail Store
Sale Center
What's New
Privacy Policy
Conditions of Use
About Us
Resources
TOLL FREE: 888.825.4109
Orders, Catalog Requests &
Support: M-F 8:30AM-6PM CST

GET OOMPA NEWS!
Enter Your E-Mail Address:



Copyright © 2003 - 2009 Oompa Enterprises, Inc. All Rights Reserved. Customer Support: 888.825.4109