WHAT IS OOMPA'S RETURN POLICY?
Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 90 days of the sale date as detailed below. We ask that the product is not used or expired, is in the same condition you received it, and is in the original undamaged box and/or packaging with all warranties, instructions, etc. intact.
HOW DO I RETURN A PRODUCT?
To return any item(s), please pack the item and include the original packing slip. You can use the original box the item was shipped in if the size is appropriate. Please send the item to the following address:
3 Gordon Dr.
Rockland, ME 04841
HOW WILL MY REFUND OR STORE CREDIT BE CALCULATED?
Your refund will be calculated based on the price paid minus any coupons, Loyalty Points discounts, shipping charges, and gift wrapping fees if applicable. Additionally, if the merchandise returned causes the original order subtotal to fall below the threshold of a free shipping promotion, applicable shipping charges will be deducted from the refund amount.
WHEN WILL I RECEIVE MY REFUND OR STORE CREDIT?
You will receive a refund (for items you purchased) or store credit (for items received as gifts) within 5 business days of receipt of your returned merchandise.